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Herbalife24 – Frequently Asked Questions

Herbalife24 – Frequently Asked Questions

Herbalife24 – Frequently Asked Questions

Herbalife24 Frequently asked questions

Herbalife24 is a comprehensive performance nutrition line empowering athletes 24-hours a day. We have surpassed industry standards of pre-, during- and post-workout nutrition to help you train, recover and perform like never before with all the nutritional support you need as an athlete. This seven-product line is customizable so you can determine your day-to-day needs based on activity levels and training demands.

Q1: What is the Herbalife24 line?

A1: Herbalife24 is a performance nutrition line of seven premium products designed to meet the nutritional needs of the 24-Hour Athlete™ and anyone who lives a healthy, active life.

Q2: When will the new product line be available for purchase?

A2: Most Herbalife24 sports nutrition products have been available for purchase in the U.S. since May 2011. This initial launch included Formula 1 Sport, Hydrate, Prolong, Rebuild Endurance and Rebuild Strength.

Q3: What will happen to Herbalife® products for Energy & Fitness?

A3: For the foreseeable future, the current Herbalife® products for Energy & Fitness will remain available for purchase.

Q4: How do the products in this line differ from existing Herbalife® products?

A4: Although the Herbalife24 line was developed to accommodate the specific nutritional needs of our sponsored professional sports teams and athletes, Herbalife24 products can be used by all athletes.

Q5: Do any of the Herbalife24 products contain artificial colors, flavors or sweeteners?

A5: No. We have formulated the entire U.S. Herbalife24 line without artificial colors, flavors or sweeteners. All the products are naturally sweetened for a mild, palatable taste.

Q6: Do any products in the Herbalife24 line contain soy or gluten protein?

A6: No. All protein ingredients in the Herbalife24 line are combinations of purified milk, casein and whey protein.

Q7: Do the products contain any fillers or low-quality proteins?

A7: No, there are no fillers. We’ve selected every ingredient for a functional purpose, using only high-quality dairy-protein isolates and concentrates.

Q8: I am an Herbalife Independent Distributor. Will I be able to sell the Herbalife24 products?

A8: Yes, all Herbalife Independent Distributors will have the opportunity to sell the product line when available in their customers’ countries.

Q9: I am not an Herbalife Independent Distributor. Where can I buy Herbalife24 products?

A9: As with all Herbalife® products, the Herbalife24 line will be available for purchase only through Herbalife Independent Distributors.

Q11: Why does the Herbalife24 product line contain dairy protein and not soy?

A11: For years, many of the professional teams and athletes we sponsor have requested Herbalife® products formulated with dairy proteins. We are also responding to the requests of Distributors, who cite the growing number of customers looking for alternatives to soy, hence we recently released the Formula 1 Allergen-Free shake mix, which is dairy-, soy- and gluten-free. Formula 1 Sport is not only a line extension of the classic Formula 1 series, it’s also designed to be a healthy meal for athletes. Although soy protein isolate is a high-quality ingredient, the products in the Herblife24 line use a combination of whey and casein proteins for rapid and sustained amino acid release, which is perfect for athletes looking to build lean muscle.

Q12: Is dairy protein better for athletes?

A12: Dairy proteins, consisting of whey and casein, are digested and absorbed at different rates. Whey protein is quickly digested, while casein is more slowly digested. Athletes benefit by consuming rapid- and sustained protein sources immediately after exercise to help replenish muscle protein, which is why dairy protein is a perfect protein for this application. The combination of whey and casein provides an immediate and sustained release of amino acids, which is great for active people looking to support lean muscle mass.

Q13: What are the flavors and forms of the products in the line?

A13: Formula 1 Sport – 30 servings, powder canister, Creamy Vanilla

  • Hydrate – 20 stick packs, Tangerine Citrus
  • Prepare – 25 servings, powder canister, Tropical Mango
  • Prolong – 15 servings, powder canister, Subtle Lemon
  • Rebuild Endurance – 20 servings, powder canister, Vanilla
  • Rebuild Strength – 20 servings, powder canister, Chocolate
  • Restore – 30 one-a-day capsules

Q14: Will there be individual SKUs for the products?

A14: Yes, each product will be sold individually. We are also considering other ways to make these products available to Independent Distributors.

Q15: Are there plans to launch worldwide?

Q15: Five products launched in the U.S. in May 2011, followed by the remaining two during Fall 2011. Between September and December 2011, the first five products have been launched in most of the Europe, Middle East and Africa markets. In Mexico and parts of South America, their launch will begin in Fall 2012.

Q16: Will containers contain a 30-day supply?

A16: They contain a 30-day supply, but not necessarily 30 servings per container. We developed serving sizes and servings per container of each product based on the monthly consumption of an average user. Each product may not contain 30 servings per container because the use of each product is tied to physical activity. Because athletes may not do the same workout every day, individual needs for a given product over the span of a month will vary.

Q17: Are the products Kosher?

A17: We did not develop the Herbalife24 product line to meet Kosher certification standards.

Q18: Are the products safe for teenage athletes?

A18: Absolutely. The nutrient levels have been assessed for safety and appropriateness for teenagers age 14 and above. As with all users, teenagers are encouraged to adhere to serving size and daily consumption recommendations posted on the individual product labels.

Q19: What is the youngest age you would recommend these products for?

A19: The nutrient levels in the Herbalife24 product line have been assessed for safety and appropriateness for adolescents age 14 and older.

Q21: Should all powder products in the line be mixed with water?

A21: Hydrate, Prepare and Prolong were designed to be mixed with water. Formula 1 Sport, Rebuild Endurance and Rebuild Strength were designed to be mixed with either water or milk, depending on the preference of the user.

Q22: Are there Herbalife24 accessories?

A22: Yes. Herbalife24-themed apparel and accessories are available for purchase from Herbalife.

Q23: Is the Herbalife24 line in the regular Herbalife catalog?

A23: Yes, as with all other product categories, Herbalife24 has a designated section in the regular Herbalife catalog. Herbalife24 also has specially branded materials (printed and digital) containing product information, usage suggestions and supporting science and literature. These materials can be used as sales tools and educational materials.

Q24: Although the Herbalife24 products use milk-based proteins, are they entirely soy-free?

A24: The products were not formulated with soy protein but with milk-based proteins. But some common food and dietary supplement ingredients, like lecithin, are derived from soy, and therefore, products containing these ingredients must be labeled according to allergen disclosure regulations, even though the amount of soy in the final product is negligible.

Q25: I’m a professional athlete. Do any Herbalife24 products contain ingredients banned by anti-doping agencies?

A25: None of the ingredients in our products are on the World Anti-Doping Agency banned substance list. Herbalife goes the extra distance by taking a sample from each batch of Herbalife24 products that is then tested by the Banned Substances Control Group for ingredients of concern. For more information, visit www.bscg.org

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