Most Herbalife “coaches” are Independent Members with no formal training in nutrition or exercise. At DietPal, your coach is Andrew Hill: a Level 4 Personal Trainer, Level 3 GP Referral Specialist and RSPH Level 4 Nutrition qualified coach who has been working with clients since 2015. Coaching is free with every order.
What a Herbalife coach should actually do
Herbalife products work best as part of a plan: the right products for your goal, the right number of shakes, decent food at your other meals, enough protein, some movement and someone checking in when motivation drops. A good coach helps you put that together and adjust it as you go. A poor one sells you as many products as possible.
Being a Herbalife Member doesn’t require any qualification. Plenty of Members are knowledgeable and helpful; others have only their own experience to go on. If you want advice about what to eat or how to exercise, it’s reasonable to ask what training your coach has.
What DietPal coaching includes
- Choosing products. What you need for your goal, and just as often what you don’t need. If a simple food will do the job, I’ll say so.
- Setting up your day. How many shakes, when to have them, and what to eat at your other meals so you’re not hungry by 4pm.
- Protein and calories. A realistic target using our protein calculator and calorie calculator, explained so it makes sense for you.
- Exercise. Simple strength and activity plans you can do at home or in a gym, adapted for your age, fitness and any joint or mobility problems.
- Check-ins on WhatsApp. Message whenever you need. I’ll reply as soon as I can.
- Troubleshooting. When progress stalls, we work out why. Usually it’s something fixable.
How it works
- Order from the shop, or message me first if you’d like help choosing.
- I get in touch after your order to ask about your goal, your routine and anything I need to know about your health.
- We agree a simple plan you can actually stick to.
- You message me whenever you have a question, and I’ll check in on how it’s going.
There’s no contract, no subscription and no cost for the coaching. It’s how I make sure the products you buy are worth the money.
Who I work with
Most people who come to DietPal want to lose weight and keep it off. I also work with people who want more protein in their day, people getting back into exercise after years away, and older adults who want to stay strong and independent. My GP Referral qualification means I’m trained to work with people who have medical conditions such as high blood pressure, type 2 diabetes or arthritis, alongside the advice of their GP.
What coaching isn’t
My coaching is general nutrition and fitness support. It isn’t medical advice and it doesn’t replace your GP, a registered dietitian or your diabetes nurse. If you’re pregnant or breastfeeding, under 18, have a medical condition or take regular medication, speak to your GP before starting a meal replacement plan. If anything you tell me suggests you need medical input, I’ll tell you.
About Andrew Hill
- Coaching since 2015, in gyms, clients’ homes and care homes
- Level 4 Personal Trainer (weight loss specialism) and Level 3 Personal Trainer (NASM)
- Level 3 GP Referral Specialist
- RSPH Level 4 Nutrition
- MSc Risk Management
- Specialist Personal Trainer of the Year 2025/26, Prestige Awards Central England
- 4.9 stars from Google reviews of Andrew Hill Personal Training
Frequently asked questions
Is the coaching really free?
Yes. It comes with every order, whatever you spend. I earn money from the products as an Independent Herbalife Member, which is why I can offer it.
Can you coach me if I live outside Leicester?
Yes. Coaching is done over WhatsApp and phone, so it works anywhere in the UK.
Do I have to keep buying to keep the coaching?
No. If you have a question about products you’ve bought from us, ask any time.
Will you try to recruit me into Herbalife?
No. Coaching is about your nutrition and exercise. If you ever ask about becoming a Member yourself, I’ll answer honestly, but I won’t bring it up.
Andrew Hill is an Independent Herbalife Member and earns money when you buy Herbalife products from DietPal. This page is not official Herbalife content. Page last reviewed: 12 November 2026.