DietPal is run by Andrew Hill, an Independent Herbalife Member based in the UK. You can order the full Herbalife range online, get it delivered next day as standard, and get free coaching from a qualified personal trainer with every order.
How buying Herbalife works in the UK
Herbalife doesn’t sell through supermarkets or high street shops. In the UK, its products are sold through Independent Members (often called distributors), who buy from Herbalife and sell to customers directly or through their own websites. That’s why you’ll find dozens of Herbalife shops online, all selling the same products made in the same factories.
Herbalife’s rules don’t allow Members to sell on Amazon, eBay or other marketplaces. If you see Herbalife there, it isn’t being sold through an authorised channel, and Herbalife won’t stand behind the product or its guarantee. Buying from a Member’s own website is the normal, authorised way to buy.
So the real question isn’t where to find genuine Herbalife. It’s which Member gives you the best service once the parcel has arrived.
What you get when you buy from DietPal
| What | Details |
|---|---|
| Delivery | Next day as standard when you order by 2pm on a working day (delays outside our control can mean up to 3 working days). £6.99, or free on orders over £100. Sent by DPD. |
| Money-back guarantee | 30 days. See our returns policy. |
| Coaching | Free with every order, from Andrew Hill, Level 4 Personal Trainer with RSPH Level 4 Nutrition. |
| Support | WhatsApp on 07845 555766. |
| Rewards | Points on every order, plus reviews and community posts. How it works. |
| Prices | Published openly on our Herbalife UK price list, with changes tracked on the price index. |
Who runs DietPal
I’m Andrew Hill. I’ve been coaching since 2015, mostly in weight management and in strength and mobility work with older and disabled adults. I hold a Level 4 Personal Trainer qualification, a Level 3 GP Referral qualification, RSPH Level 4 Nutrition and an MSc in Risk Management. I was named Specialist Personal Trainer of the Year 2025/26 at the Prestige Awards Central England.
I started DietPal because most people who buy Herbalife online get a parcel and nothing else. A shake is only useful if it fits into the rest of your day: what you eat at your other meals, how much protein you’re getting, how active you are. That’s the part I help with. Read more about me.
How to choose a Herbalife distributor
Whoever you buy from, these are the things worth checking:
- They name themselves. UK Member websites should say which Independent Member operates them and give a contact address. Ours is at the top of every page.
- They sell from their own website, not a marketplace. Marketplace listings aren’t authorised.
- Delivery and returns are written down. Look for a clear delivery cost, a dispatch cut-off and a money-back guarantee.
- Someone will actually answer you. Send a question before you order and see how quickly and how well they reply.
- They know what they’re talking about. Being a Member doesn’t require any nutrition or exercise qualification. If you want advice, ask what training the person has.
- They don’t promise you a number. Anyone promising a set amount of weight loss in a set time is breaking UK advertising rules, and setting you up to be disappointed.
Where DietPal isn’t the best fit
To be straight with you: if all you want is the lowest possible price on a tub of Formula 1 and you never want to hear from anyone, a discount-focused shop may suit you better. Prices across Members are close, because everyone buys from Herbalife at similar rates, but some trade service for a lower price. DietPal is built for people who want help using the products well.
Popular places to start
- Formula 1 Healthy Meal Shake, the core meal replacement shake, in 10 flavours
- Advanced Breakfast Kit: Formula 1, Protein Drink Mix, Instant Herbal Beverage and Aloe Concentrate
- Herbalife24 sports nutrition, Informed Sport approved
- Herbalife shakes explained and the Herbalife weight loss plan
Frequently asked questions
Is DietPal an official Herbalife distributor?
DietPal is operated by Andrew Hill, an Independent Herbalife Member. Herbalife sells through Independent Members, so this is the authorised way to buy. DietPal is not Herbalife itself, and this site isn’t official Herbalife content.
Are the products genuine?
Yes. Products are bought from Herbalife UK and sent to you sealed.
Do I need to become a Herbalife Member to order?
No. You order like any online shop. There’s no sign-up fee and no minimum order.
Why not buy Herbalife on Amazon?
Herbalife prohibits Members from selling on marketplaces such as Amazon and eBay, so those listings come from outside the authorised channel. You have no way of knowing how old the stock is or how it’s been stored, and Herbalife’s guarantee won’t apply.
Do you deliver everywhere in the UK?
Yes, by DPD. See the shipping policy for details, including Highlands, islands and Northern Ireland.
Is the coaching really free?
Yes. It’s included with every order. After you order, I’ll get in touch to help you get started, and you can message me on WhatsApp whenever you need. Coaching is general nutrition and fitness support, not medical advice.
Andrew Hill is an Independent Herbalife Member and earns money when you buy Herbalife products from DietPal. This page is not official Herbalife content. Page last reviewed: 12 November 2026.