Terms of Use

Last Updated: 27/07/2024

By using this website, you agree that the owners of this site shall not be held liable for any damages resulting from the use of this website, the products or services offered on this website for sale resulting from misuse in any manner in accordance with their intended use as directed. You agree that you will seek qualified advice from an appropriate professional to confirm suitability for your specific needs. We provide information for the products sold on our websites. We make no recommendation for any specific product you should use. Before engaging with a new diet plan, please consult with your registered practitioner.

This website is owned by Andrew Hill of 20 Shakespeare Close, Leicester, LE3 2SX trading as DietPal and DietPal Nutrition. Andrew Hill is an authorised distributor and independent member of Herbalife Nutrition products and has the right to use their intellectual property for the purposes of marketing products they manufacture. We do not manufacture or product Herbalife Nutrition products and Herbalife Nutrition does not endorse our website. We are completely independent from Herbalife except for as described above.

Your use of this website and any websites associated with it owned by Andrew Hill and all information, data, text, software, information, images, sounds or other materials (collectively, the “Content”) contained therein, or your use or purchase of any other Offerings confirms your acceptance of this Agreement and is subject to your continued compliance with the terms and conditions of this Agreement.

If you are dissatisfied with the website or offers, your sole and exclusive remedy is to stop using the website and not purchase from us. If you are dissatisfied with your products, please raise a return request by visiting our Shipping Policy webpage.

The following terms govern the use of this site:

1. We reserve the right at any time to make changes to our websites and offers.
2. To access this site, you must have an internet connection, we are not responsible for your internet access. You will also need a device capable of accessing the internet. We are not responsible for your devices or how you use them.
3. You must be 18 or over to purchase from our site.
4. We are independent Herbalife members and authorised to distribute their products to customers who purchase Herbalife products from DietPal. For the intention of clarity, Herbalife are our sole wholesale supplier. You do not have to be a member of Herbalife to purchase products from us, however, you must register to our website, https://dietpal.co.uk, to be able to purchase from our website.
5. This website belongs to a Herbalife Nutrition Independent Distributor and member and it is the sole responsibility of Andrew Hill to ensure this website is accurate and up to date. Herbalife Nutrition bears no liability for the information published on this website. It is the sole responsibility of Andrew Hill to ensure compliance with all of Herbalife’s rules, policies and procedures.
6. The Herbalife Nutrition Customer guarantees offers assurance for the quality of any products that carries the Herbalife Nutrition name and certifies the products manufactured for Herbalife meet the highest standards of freshness and purity. We are confident that our customers will find our products satisfactory in every way. However, if for any reason, you are not completely satisfied with any Herbalife product purchased from us as, a Herbalife Independent Distributor, the customer may request a refund from the Distributor within thirty (30) days from the date the customer receives the product. The customer will be instructed to return the product, to the Distributor from whom the customer purchased the product. The Distributor must offer the customer a full credit toward the purchase of other Herbalife products or a full refund of the purchase price less shipping costs incurred. This guarantee is limited only by the terms of certain specific warranties attached to or packaged with certain products and does not apply to any product intentionally damaged or misused.
7. We will never sell or share your information with third-parties without your prior authorisation. You are invited to review our privacy policy at any time and are asked to agree to our terms when creating an account. Continuing to use our website confirms you have read and agree to all relevant terms. We will never disclose information about you to a third-party you have not consented for us to do so unless we hold a legitimate or lawful reason to do so or are otherwise required by law.
8. You are responsible for any and all content you send to us.
9. You may not use our website or any information or content within our site for reproduction or distribution.
10. You may not interfere with any other user’s use of the site or their ability to use the site.
11. You may not conduct any unlawful activities whilst engaged with our site.
12. You may not solicit other members of our site for any reason.
13. You may not misrepresent your own identity or any affiliations.
14. You may not use any of our content for any purpose without prior written consent from the owners of this website. All rights are reserved.
15. You may not alter, copy, remove or otherwise interfere with or use without the website owner’s permission any copyright, trademark or other intellectual property.
16. You may not link to any page within our site from a webpage that makes any claims to the curative or health-benefiting properties of any substance or product whether it is produced, marketed, sold or distributed by us.
17. You may not link to any page within our website from any website which features unsubstantiated claims about health, healthcare, fitness, diet, nutrition or wellness.
18. We reserve the right to request the removal of any reference to our website or businesses. Failure to comply will result in legal action being taken as appropriate, the costs of which will always be recovered.