You’ve mastered the basics of using the products, wearing the Herbalife buttons, and talking to people. But what if the people you’re talking to say “not for me”? A lot of the time, objections just mean that people need more information. Doing a good job of handling objections can be the key to closing a sale. Here are some frequent examples.

• “It’s too expensive”

You say: “At less than $3.00 per meal, each shake costs less than a burger, fries and soda.”

• “I’m not sure, I want to think about it.”

You say: “Can I run through anything again for you? Do you have any other questions I didn’t answer? You do want to lose weight, right?”

• “I’m not sure I want to skip meals.”

“You shouldn’t skip meals. The Weight Management programs call for three meals a day. Two meals are in the form of a nutritious shake, and the third is a healthy and well-balanced meal to lose weight.”

• “Are the products safe?”

“Absolutely! These products were developed by scientists based on science. I use the products myself.”

• “Do Herbalife® products comply with regulations?”

“Yes. All Herbalife® products meet the requirements for each and every country in which they’re sold.”

• “Why should I buy beauty products like these from you instead of from a retail store?”

You say: “I believe these products have exclusive formulations based on current science. Also, I will be your personal consultant and can help you get the results you´re looking for.”

• “I don´t have time for a new skin routine”

“A daily routine will only take a few minutes in the morning and again in the evening using three easy steps – cleanse, tone and moisturize.”

• “I already have other skin products like these at home.”

“Great! How much do you have left? By the time I order and send the products, you´ll be running low and need replacements.”

• “Do you test on animals?”

“No.”

• “What makes these different from the products I am currently using?

“The products are formulated by experts specifically for your skin type. Also, I´m your personal consultant and can help you get the results you are looking for.”